Shipping & Returns Policy

Last Updated: August 15, 2026

At Plenty2Get, we are committed to making your shopping experience simple, convenient, and reliable. We offer free nationwide door delivery within Nigeria and a straightforward return policy designed to give you confidence when shopping with us.

Shipping & Delivery

Free Nationwide Delivery

Plenty2Get offers free door-to-door delivery to customers across Nigeria. There are no additional delivery charges for standard nationwide delivery within Nigeria.

Delivery Times

Our estimated delivery times are:

  • Lagos State: 2–3 business days
  • Other states in Nigeria: 5–7 business days

Delivery times are estimates and may occasionally be affected by circumstances beyond our control, including public holidays, severe weather, traffic conditions, courier delays, remote-area delivery challenges, or other unforeseen circumstances.

Orders are processed and dispatched as quickly as possible after payment has been successfully confirmed.

Order Tracking

Once your order has been processed and handed over for delivery, tracking information will be updated on your order within 24–48 hours.

Tracking information allows you to monitor the progress of your delivery until it reaches you.

If you have not received tracking information within 48 hours of placing your order, please contact our customer service team through our Contact Us page and we will be happy to assist you.

Delivery Address

Please ensure that your delivery information is accurate and complete when placing your order. This should include your full name, phone number, state, city/town, and a clear delivery address.

Incorrect or incomplete delivery information may result in delays.

Our delivery partners may contact you by phone when they are attempting to deliver your order, so please ensure that the phone number provided during checkout is active and accessible.


Returns & Refunds

5-Day Return Policy

At Plenty2Get, we want you to be satisfied with your purchase. We therefore offer a 5-day return policy.

If you need to return an eligible item, please contact us within 5 days of receiving your order.

To initiate a return, simply use the contact form on our Contact Us page. Please provide your order details and briefly explain the reason for the return.

Once we receive your request, our team will review it and provide you with the return address closest to your delivery address within Nigeria, together with any additional instructions required to complete the return.

Return Conditions

To help us process your return as quickly as possible, returned items should generally:

  • Be in their original condition.
  • Be unused or unworn where applicable.
  • Include original packaging, accessories, manuals, tags, or other items supplied with the product where applicable.
  • Be returned within the 5-day return period.
  • Be accompanied by your order details or other information that allows us to identify the purchase.

Some products may have specific return conditions due to their nature. If this applies to your order, our customer service team will advise you before the return is completed.

Damaged, Defective or Incorrect Items

If your order arrives damaged, defective, incomplete, or different from what you ordered, please contact us as soon as possible through our Contact Us page.

Where appropriate, we may request photographs or other information to help us assess the issue and determine the best resolution.

Please keep the original packaging and all accessories until the matter has been resolved.

Return Process

The return process is simple:

1. Contact us
Submit a return request through our Contact Us page within 5 days of receiving your order.

2. Receive return instructions
Our team will review your request and provide a return address closest to your delivery location within Nigeria, along with any necessary instructions.

3. Return the item
Send the eligible item to the return address provided by our team.

4. Return verification
Once the returned item is received, it will be inspected to confirm that it meets the applicable return conditions.

5. Refund processing
Once your return has been approved and the return process is complete, your refund will be processed back to your bank account.

Please allow up to 2 days for the refund to reflect in your bank account after the refund has been processed.


Important Return Information

Please do not send a return to an address obtained from another source or from a previous order. Always contact Plenty2Get first and wait for our team to provide the appropriate return address.

We also recommend keeping your return shipment receipt or tracking information until your return has been successfully completed.

If a return does not meet the applicable return conditions, we may contact you to discuss the available options.


Need Help?

Our customer service team is here to help.

If you have questions about your delivery, tracking information, return, refund, or order, please contact us through the Contact Us page on the Plenty2Get website.

We will do our best to respond and assist you as quickly as possible.

Plenty2Get
First Unity Estate, Badore, Lagos, Nigeria

Free Nationwide Door Delivery | 2–3 Days in Lagos | 5–7 Days Nationwide | 5-Day Returns

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